Here are answers to common questions about shopping at Top Mall.
How do I place an order?
Choose a product, click Add to Cart, then go to Checkout and enter your delivery details. Confirm your order and we will take care of the rest.
Which payment methods do you accept?
We currently accept Cash on Delivery (COD). You pay in cash when your order arrives.
Do you deliver all over Pakistan?
Yes, we deliver to addresses across Pakistan.
How much is delivery?
A flat charge of Rs. 250 applies to each order. The amount is shown at checkout before you confirm.
How long does delivery take?
Orders usually arrive within 3 to 7 working days. Remote areas may take longer.
Can I return or exchange an item?
Yes. Please read our Return & Exchange Policy for the rules and how to request one.
How can I contact you?
Email us at info@topmall.online and we will reply as soon as possible.
Do I need an account to order?
An account makes it easier to track your orders and save your details, but please check at checkout for the available options.